The Covid-19 pandemic has spurred rapid implementation of virtual health across the country. Many providers quickly launched telehealth and remote patient monitoring to free up capacity for Covid-19 surges, manage their chronic and high-risk patients from the safety of their homes, and provide an alternative means to access care for those patients fearful or unable to seek care in-person. However, with the seemingly proliferation of telehealth overnight, how do organizations strategically integrate telehealth and remote patient monitoring into their care management model? How do they ensure these strategies and platforms are scalable and sustainable? What are some common challenges and critical success factors related to both people (physicians and patients) and processes (operations)?