Care Coordination


As providers increase financial responsibility for their populations, we draw on deep subject-matter expertise to support organizations in building comprehensive care coordination capabilities to address the various drivers of risk and improve clinical outcomes.


Create and align targeted care coordination and care management strategies to improve clinical outcomes and attract and retain patients through superior customer service and engagement with their health care.

We support health systems through the process of understanding their population health needs and the current patient experience across the continuum of care. Within our process, we tailor care coordination and care management strategies specifically to support the individual needs of our clients and the populations they serve. Our shared goal is to create solutions that link members to the right level of care, resources and support to reduce their risk and total cost of care for the population.


We are experts in:

  • Program design and implementation, including financial modeling and support with health plan delegation
  • Current state assessment and program gap identification (technology, data, resource utilization, provider access and community based organization network)
  • Unique ability to link care management model design and implementation to a pipeline of local unlicensed and licensed navigators, care coordinators and care managers with the cultural and linguistic skills needed to best serve the target populations


Overview of Care Management services

Meet Our Experts

Dawn Hawkins Johnson

Executive Vice President

Contact Me

Yomi Ajao

Vice President

Contact Me

Darcie Goodman

Vice President

Contact Me

View All Experts